FAQs

What is an escape room?

Escape rooms are fun, immersive puzzle rooms in which a group of people are locked into a room and need to solve a series of puzzles to escape before the time runs out! Will you and your team make it?

Do I need special knowledge or skills?

No you do not. Everything you need to escape the room is located inside the room. No outside information or tools are needed, these things will just confuse you.

Do I get a prize for escaping?

Whether you win or lose, your adventure will be commemorated with a virtual team photo! (Note: A victory or loss may affect the direction your smiles are turned.) Make one of the best times and get on our leader board!

What makes Curious Escape Rooms different than other companies?

We’re glad you asked! Our owners are enthusiasts as well. We design all of our games and choose unique themes and settings rarely seen. In fact, when choosing a theme, they do a google search to see if any other (in the world) pop up and advertise doing the same thing. As far as we know and as of right now, we have the only 90s Video Store escape room in the world! Other rooms have had a dollhouse themed, but we have yet to find another whose set is inside a dollhouse. Co-owner Audrey Pendleton-Chow is a former set director in film/tv in New York City and values entering an immersive and interesting environment when playing an escape room. Co-owner Jeremy Pendleton-Chow loves exploring and learning new tech to incorporate into game design. Together, they enjoy creating fun, innovative, varied and interesting puzzles, clues, and experiences designed specifically for that themed game and space. This passion is not mass produced. The owners are also very involved in promoting the community of Fitchburg. So if you believe in supporting local, consider supporting this mom and pop team.

I’m claustrophobic! How large are your games?

Many have been concerned about the size of our games, but have yet to hear anyone complain about it by the end of the game. The Dollhouse is the size of a living room and has an emergency key next to the door in case of emergencies (or panic attacks) and the 90s Video Store is the size of a large retail store with a push exit to the street. The Dollhouse is designed for 4-8 players, because we think the space is very comfortable and freely movable for any running around and excitement for up to 8 strangers. The 90s Video Store is, perhaps, the largest indoor escape room game in Massachusetts. It is capped at 10 players for public games, merely for enjoyment. However the space is so large that it is designed for 6-12 players and recommend up to 15 players for a private game for effective puzzle play.

If I don’t escape am I trapped forever?

We joke that we keep your souls, but the city demands that we open the door after your game is complete. There is always access to exit, if need be, at any point. However, leaving and returning back inside can ruin the immersion for your team, which may or may not be acceptable to your group.

Do these games require much physical activity?

No, escape room games are exercises for the mind and not the body. All of the challenge revolves around working together to solve puzzles! However, we do recommend wearing comfortable shoes and attire.

Is Curious Escape Rooms wheel chair accessible?

We are excited that the 90s Video Store is wheel chair accessible! The Dollhouse, unfortunately, is not. There are several chairs in the room for those who need to rest often, but it is on the 2nd floor. To enter the lobby on the first floor, there is a 2½” step up. Our restrooms, currently, do not have any bars set up. We apologize for the inconvenience and hope we can make all of our games ADA compliant in the future.

What age is this appropriate for?

Our rooms are designed for adults, but our escape rooms are for those ages 12-112 years old! It’s excellent for team building; birthday, bachelor, and bachelorette parties; night out; double dates; family game night; etc.

Every player will need a waiver to play. Teens 15-17 need a parent/guardian signature on their waiver. Those 14 and under require adult supervision in the game. Feel free to print and sign the waiver beforehand.

Please contact us at info@curiousescaperooms.com, if you would like to book a game with any players below the age limit. Players below the age limit and their guardian may not be permitted to enter the game. No refunds may be issued.

Is this good for team-building?

Escape rooms are a great exercise in team building as they encourage team work in order to escape. Read more, here.

What are your hours?

We are open by appointment, so we recommend using the book now button to reserve your spot at a specific time slot.
It’s best to check our booking pages, since our hours are subject to change. Our first and last games of the day start:

Fridays between 4:00pm and 8:00pm
Saturdays between 12:00pm and 8:00pm
Sundays between 12:00pm and 8:00pm

If you do not have an appointment, please give us a call to make sure we are available.

Do you accept walk ins?

We recommend booking in advance. We’d hate for you to arrive and there is no availability, which is why we suggest giving us a call to check. Please arrive 30 minutes in advance. If you don’t make a reservation prior to your game, there is no guarantee there will be availability for your team and we may start a game early if all ticket holders have arrived. If no one has booked the final time slot of the night, we may close early, so please give us a call at (978)696-5136.

Will I be in the room with strangers? No!

All of our games are currently private, so it will just be you and your crew!

You’re not open when me and my team would like to come. Would you be able to open for us?

If you would like to request that, please fill out our Request a Private Game form, and we will do our best to accommodate you and your team! This is a great option for team building, birthdays, or those just visiting.

Are there restrooms that we can use?

Absolutely! We recommend using the restroom before playing our games, so we have a restroom in the lobby. There is no restroom accessible in the 90s Video Store, like most escape rooms, but conveniently, there is a restroom in The Dollhouse if you need it during the game!

How many rooms are in each of your games?

You’ll just have to find out when you come and play.

Are your games scary?

At times, they can be. But it’s as scary as you make it and it’s not a haunted house. Focus on puzzle play and you’ll be fine. If you are particularly fearful of being traumatized, while you may feel free to unlock a lock, we recommend having other parties of your group open doors or lids, etc. for you.

OK. How much is it?

Tickets are $28 per person. Fill out our quick survey to find out if you’re eligible for a discount.

I want to buy the gift of Escaping! We have a discount code, how does it work?

That’s great! Buy the gift voucher online or in-store for a physical gift card or ticket for the discounted amount. To redeem:
1) Hover over our Gift Certificate tab and click Redeem: CuriousEscapeRooms.com/redeem-gift-voucher/
2) Enter the voucher code. Click Next.
3) Under Promo Code enter the discount code.
4) Choose an available date and time slot, either from the list or click the Pick Date button to go to a specific date.
5) Click Book.

That was so much fun! Can I play the same game again?

Sure! We don’t have a problem with that! Know that our puzzles live with each puzzle room, so you’ll already know most of the answers. One aspect of the Dollhouse changes irregularly as a different solution for the same kind of puzzle. You will be eligible for the Replay Leaderboard. Just please don’t ruin it for newcomers. It’s a fun atmosphere and can be great to bring new friends to experience it. Please contact us at info@curiousescaperooms.com from the same email you used to purchase your previous game with (or your former booking receipt) to prove you had played the game before, and we’ll give your team a private game!

When does your next experience open?

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What are your Covid-19 Protocols?

We will update our booking terms & conditions if anything changes. Masks are required upon entry and in our lobby. Once you are in the game, you are welcome to take off your masks and take them off for the team photo if you would like! We have a hand sanitizer station available upon entry and all of our rooms and lobby have an air filtration device. All of our staff are vaccinated and boosted. If you forget a mask, we have free ones available on site. (Updated 6/12/22.)

Excuse meeee, you still haven’t answered my question!

Thank you for checking out our FAQs and exploring our website first. You are a diligent individual! Please contact us at (978)696-5136, info@curiousescaperooms.com, or message us on our Facebook!

 

(Last Updated 2/27/22)